Delivery Information

Unlike most gardening websites we offer FREE Delivery on all orders over £25 Orders that total less than £25 are delivered for £9.95

Our Delivery Areas
We deliver our plants to most of the UK mainland.
Areas such as the Scottish Highlands (Postcodes AB, IV, KY, KA, KW, PA, PH, HS, ZE) and UK Islands (PO30 to PO41, IM) can be subject to a surcharge if the total order amount is below £275. If you live in this area please call us before placing your order, for a delivery quote on 01206 804732 or email info@hedgingplantsdirect.co.uk.

Dispatch Times
We aim to dispatch most plants with in 7 days. During busy times it can take up to 14 days to dispatch your order.In times of bad weather please allow 14 days, as most plants will be lifted to order. Once you have ordered you will receive a delivery date conformation email so you can plan to plant your new arrivals. 

Pre Orders
During April to October any orders taken for Bare Root and Root Balled plants will be taken as a Pre Order. This entitles you a complete no hassle refund or order change. We take payment to secure stock and dispatch your order as soon as the weather lets us. This is normally 1st week of November. You will receive an email with your delivery date prior to the delivery.

Returns

You may return any plants and accessories if your not happy with in 7 days of receiving your order. Contact must be made with in 3 days of delivery in order to book a return. This allows us to instruct you on how to look after your plants before sending them back to us.

Please remember the plants are your responsibility until we receive them. The correct packaging must be used in order for the plants to survive the journey back to our nursery. If the plants are not received in a resalable condition we reserve the right to part refund the order.

We can not be held responsible for return delivery costs.

If you have any questions about our delivery services please call us for advice on 01206 804732 or email info@hedgingplantsdirect.co.uk